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Aging Services Access Points

Giant Globe on the Babson College Campus.
The famed giant globe on the Babson College campus in Wellesley/Photo by Douglas Flynn

What is an ASAP?

Aging Services Access Points, commonly referred to as ASAPs, are private, non-profit, state-designated agencies under contract with the Massachusetts Executive Office of Elder Affairs to provide seniors and caregivers with access to a variety of programs and services.

ASAPs manage the Massachusetts Home Care Program, and are supported by state and federal funds, as well as private donations. Federal funding is provided through regional Area Agencies on Aging (AAAs), which were established under the Older Americans Act to ensure that seniors have access to all essential services. Most ASAPs also serve as AAAs, but some areas in Massachusetts are served by separate agencies.

There are 26 ASAPs across the Commonwealth, each serving a designated geographical area. Four of those agencies – BayPath Elder Services, Inc., Tri-Valley, Inc., HESSCO Elder Services and Springwell – serve communities in MetroWest.

What services do ASAPs offer?

The services offered by individual ASAPs can vary slightly with many agencies providing unique programs, but all ASAPs generally offer seniors and caregivers the following services:

  • Information and referrals for senior services, including home care services, housing options, public benefits, legal assistance, hospice care, the ombudsman program, health insurance, senior companions, and adult day care
  • Elder care advisors
  • Protective services, to prevent the abuse, neglect, or financial exploitation of seniors
  • Elder-at-risk services, to protect seniors who may need help to live safely and independently at home
  • Case management for eligible seniors providing needs assessment, screening and eligibility determination for institutional or community-based long-term care, development of a service plan, help with applications for public benefits, coordination and purchase of needed services and monitoring and reassessment of needs
  • Caregiver support
  • Nutrition services
  • Home-delivered meals
  • Money management programs

Many services are free, others are based on one's ability to pay, and some are offered on a fee-for-service basis.

ASAPs in MetroWest:

Many support services are beginning to open in Massachusetts, and we will continue to update our website as we learn which resources are offering in-person options. These changes are continuing to evolve frequently, so we still encourage you to contact the resources below to inquire about their current operating hours and any restrictions or protocols that remain in place.

BayPath Elder Services, Inc.
Address: 33 Boston Post Road West
Marlborough, MA 01752
Phone: 508-573-7200
MetroWest towns served: Ashland, Dover, Framingham, Holliston, Hopkinton, Hudson, Marlborough, Natick, Northborough, Sherborn, Southborough, Sudbury, Wayland, Westborough

Tri-Valley, Inc.
Address: 10 Mill St.
Dudley, MA 01571
Phone: 800-286-6640
MetroWest towns served: Bellingham, Franklin, Hopedale, Medway, Mendon, Milford

HESSCO Elder Services
Address: One Merchant Street
Sharon, MA 02067
Phone: 781-784-4944
MetroWest towns served: Medfield, Millis, Norfolk

Address:  307 Waverley Oaks Road
Suite 205
Waltham, MA 02452
Phone: 617-926-4100
MetroWest towns served: Needham, Wellesley

Still haven’t found what you are looking for?

Check out the other categories in our Local Resources section or search by town on our clickable map featuring 25 communities in MetroWest.

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BayPath Elder Services, Inc

The BayPath Family Caregiver Support Program and has been made possible by funding from the Older Americans Act as granted by Executive Office of Elder Affairs. Participants may make a voluntary donation toward the cost of this federally funded service. Click here for more information. was originally made possible, in part, by generous grants from the MetroWest Health Foundation. Additional funding support was graciously donated by Avidia Bank from 2018 – 2021.

Thank you, MetroWest Health Foundation and Avidia Bank, for enabling BayPath Elder Services to provide support and resources to family caregivers.