Caregiving MetroWest is a service of BayPath Elder Services, Inc. 

"Your one-stop source for all your caregiving needs"

Need to speak to someone by phone about a caregiving issue? There are options to contact someone directly for help.

Learn More

Franklin Resources

Franklin Library Franklin Sign
The nation’s first public library and a the sites on and around the Town Common highlight Franklin’s place in history/Photos by Douglas Flynn

Not sure where to start?
An excellent starting point for any caregiver is a call to your local ASAP's information and referral department to learn about all the services and resources available in your area. The ASAP information and referral department can provide valuable guidance and assistance throughout your caregiving journey. Your town's Council on Aging is another essential tool to help you understand and access available resources for your loved one.

Aging Services Access Point/AAA

Tri-Valley, Inc.

10 Mill St.
Dudley, MA 01571

800-286-6640; 508-949-6640

Central Massachusetts Agency on Aging

360 West Boylston Street
West Boylston, MA 01583

800-244-3032 (V/TDD)

Aging Services Access Points, commonly referred to as ASAPs, are one-stop entry points for all of the services and benefits available to seniors in Massachusetts. ASAPs manage the Massachusetts Home Care Program, Meals on Wheels, Money Management Program and Caregiver Support Program, as well as provide information and referrals for senior services such as home care, housing options, public benefits, legal assistance, hospice care, the ombudsman program, health insurance, senior companions and adult day care.

While most ASAPs also serve as federal Area Agencies on Aging (AAAs), which receive and disburse federal funding under the Older Americans Act, the communities in the coverage area of Tri-Valley, Elder Services of Worcester Area, Inc. and Montachusett Home Care Corporation are served by the Central Massachusetts Agency on Aging.

Senior Center/Council on Aging

Franklin Council on Aging

Director: Danielle Hopkins
10 Daniel McCahill Street
Franklin ,MA 02038


Councils on Aging (COAs) are local municipal organizations that offer information and direct services to seniors, their caregivers and other people with aging issues. COAs are part of the local government, and work with other senior agencies and city/town departments to provide health and wellness services, nutritional programs, social service benefit coordination, social and recreational opportunities and educational programs for seniors in their communities. Most COAs operate Senior Centers for area residents age 60 or older. COAs are also home to each town’s SHINE Program representatives, who provide free, confidential and unbiased health insurance information, assistance and counseling.

Town Departments

Veterans Benefits

Agent: Dale Kurtz

80 West Central St.
Franklin, MA 02038


Commission on Persons with Disabilities

Chairman: Mary O’Neil

355 East Central Street
Franklin, MA 02038



Community Groups

Neighbor Brigade – Franklin chapter

Neighbor Brigade is a non-profit organization that establishes and mobilizes community-based networks of volunteers to provide immediate and free assistance to neighbors experiencing sudden crises such as cancer treatment, illness, accident or other tragedy. Neighbor Brigade volunteers provide critical support services such as home-delivered meals, transportation to and from medical appointments and home maintenance help.

Civil War Memorial
Memorial on the Town Common
honoring the soldiers who served in
the Civil War/Photo by Douglas Flynn

Friends of Franklin Elders

508-528-5658 | Contact: Sheila Hooper

Financial assistance, volunteer support.

Society of Saint Vincent de Paul, St. Mary’s Church

1 Church Square
Franklin, MA 02038


Financial help, fuel assistance, housing, food assistance, transportation, medicine, clothing, free used durable medical equipment

Home Delivered Meals

Elder Nutrition Program, Tri-Valley, Inc.

Meals on Wheels are provided short-term or long-term to homebound elders age 60 and older who are unable to prepare a nutritionally balanced meal for themselves.

800-286-6640; 508-949-6640

Food Pantries

Franklin Food Pantry

43 West Central Street
Franklin, MA

Franklin residents only; must bring proof of residency.


Tuesday-Friday, 9 a.m.-1 p.m.

Grocers that deliver to Franklin

Peapod, a Stop & Shop delivery service


Internet orders
$60 minimum order, fee $9.95, $100 or more, fee $6.95

Roche Bros.


No minimum order, fee $9.95 for internet orders, $14.95 for call-in order

Town Common Bandstand
The bandstand on the Town Common
is a popular meeting place in Franklin
/Photo by Douglas Flynn

Pharmacies that deliver to Franklin

Milford Family Pharmacy

105 East Main Street

Milford, MA 01757


Free delivery Monday through Friday. Allow 24 hours for delivery. Blister packs and flow packs available.  


Laundries that pick up and deliver to Franklin

Country Fresh Laundry & Linens

2 Central Street
Framingham, MA


Pickup and delivery, wash, dry, fold laundry


GATRA Greater Attleboro Taunton Regional Transit Authority


Contact: Chuck Curran, Kiessling Transit

Curb-to-curb transportation for passengers who meet the Americans with Disabilities Act requirements and/or are age 60 and above. Rides will go up to a 15-mile radius. You must call to make a reservation Monday through Friday 8:30 a.m. to 4:30 p.m.

Ride Service is offered Monday through Friday from 6 a.m. to 6:30 p.m. and on Saturdays from 1 a.m. to 5 p.m.

For routes specifically in Franklin, fare information and a downloadable schedule click here.

Miles for Health


GATRA’s Miles for Health is shared long distance medical transportation serving seniors and people with disabilities in the towns of Franklin, Foxboro, Norfolk, and Wrentham. You must make a reservation, 48 hours advance.

Boston Schedule: Monday, Tuesday, Thursday, and Friday. Appointments must be made between the hours of 9 a.m. and 1 p.m. 

All Other Trips: All other long distance medical trips, such as Burlington, Framingham, Newton-Wellesley, and Worcester, will be scheduled for Wednesdays. Appointments must be made between the hours of 9 a.m. and 1 p.m.

FISH of Franklin


FISH is an all-volunteer, nonprofit organization that provides free transportation to Franklin residents to medical appointments.

Ride Services are available Monday-Friday, 9 a.m.-5 p.m. Franklin residents only.

Reservations needed 3-5 days in advance. 

Donations accepted, but regardless rider pays gas.

Blackstone Valley Limo

877-278-4464; 508-278-4464

JYL Transportation


MART (Medicaid Transportation)


King Courrier


Home Health Care, Homemaking and Personal Care Agencies in Franklin

Home Helpers Home Care – Franklin

295 Turnpike Street, Suite 3R
Canton, MA

(781) 828-9600

Dean College’s campus in downtown
Franklin/Photo by Douglas Flynn

Support Groups in Franklin

Caregiver Support Group

Franklin Senior Center
10 Daniel McCahill Street
Franklin, MA 02038

For more information, call the Senior Center at 508-520-4945

Caregiver Support Group meets the second and fourth Wednesdays of the month at 4 p.m.

Respite care for a loved one during the meeting is available. Please call ahead to make arrangements for respite.

Low Vision Support Group

Franklin Senior Center

10 Daniel McCahill Street
Franklin, MA 02038

Call Maggie Gundersen and Kathy Kubit at 508-520-4945

Groups meets the second Tuesday of the month, 1 p.m.

Individual Assistance and Training also available, by appointment, every Tuesday and Thursday.

Hearing Loss Support Group

Franklin Senior Center
10 Daniel McCahill Street
Franklin, MA 02038

For more information, call the Senior Center at 508-520-4945

Group meets the second Wednesdays of the month, 1 p.m.

Please RSVP

Franklin - Memory Cafe

Franklin Senior Center

10 Daniel McCahill Street
Franklin, MA 02038


Group meets the fourth Monday of the month, 3 p.m.

Offering people with dementia and their care partners the opportunity to socialize with others in a similar circumstances in a safe, engaging and welcoming environment.

Note: Scheduling of support groups is subject to change. Please call to confirm time, location and space availability before attending.

Respite Care Services in Franklin

The Sunshine Club Franklin Senior Center Supportive Day Program

10 Daniel McCahill Street
Franklin, MA 02038


Program schedule: Monday-Friday, 9 a.m.-3 p.m.
Cost: $35 for six-hour day (9 a.m.-3 p.m.); $18 for half day (3 hours); fees include a freshly prepared luncheon and two snacks

Companion Caregivers Franklin Senior Center In-Home Respite Program

10 Daniel McCahill Street
Franklin, MA 02038


Eligibility: Care recipient must be age 60 or older with a diagnosis of Alzheimer’s, a related dementia or a significant chronic medical condition and must be Franklin residents; means test required for discounted rate
Cost: Private pay households at $12 per hour; discounted rate households at $8 per hour; two-hour minimum and six-hour maximum of weekly service
Schedule: Services offered Monday-Friday, 8 a.m.-8p.m. and weekends on a limited basis
Services: Trained and screened companion employed by Franklin Senior Center can provide meal or snack preparation; conversation, reading, writing, playing games or cards; contact emergency services if necessary, with family permission; no homemaking service, personal care or lifting is permitted

Subsidized Housing in Franklin

Franklin Housing Authority

Director: Lisa Audette


Locations: Central Park Terrace, Theron Metcalf Congregate Housing, Winter Street Apartments

Eaton Place

Contact: Sandra Doane



Assisted Living Facilities in Franklin

The Enclave of Franklin - Assisted Living and Memory Care

656 King Street
Franklin, MA 02038

508-520-1150 | 1-888-923-2641

Traditional Units: 61
Alzheimer/Dementia Special Care Units: 20

Benchmark Senior Living at Forge Hill

4 Forge Hill Road
Franklin, MA 02038


Benchmark Senior Living at Forge Hill - Franklin

Traditional Units: 85
Alzheimer/Dementia Special Care Units: 12

Franklin Public Library
Franklin is home to the first public library
in America/Photo by Douglas Flynn

Nursing Homes in Franklin

Franklin Health and Rehabilitation Center

130 Chestnut Street
Franklin, MA 02038


Number of beds: 82
Medicare certified, Medicaid certified

Clinics in Franklin

CVS Minute Clinic

272 E. Central Street
Franklin, MA 02038


Still haven't found what you are looking for?

Check out other nearby towns on the clickable map or check out resources by category throughout the MetroWest region in our Local Resources section.

Stay Connected

Other Languages: español | português | русский

Helpline | Email Us | Sponsor Us

BayPath Elder Services, Inc

The BayPath Family Caregiver Support Program and has been made possible by funding from the Older Americans Act as granted by Executive Office of Elder Affairs. Participants may make a voluntary donation toward the cost of this federally funded service. Click here for more information. was originally made possible, in part, by generous grants from the MetroWest Health Foundation. Additional funding support was graciously donated by Avidia Bank from 2018 – 2021.

Thank you, MetroWest Health Foundation and Avidia Bank, for enabling BayPath Elder Services to provide support and resources to family caregivers.